Scammers are targeting our customers by text and phone. These fraudulent calls and texts are requesting that customers provide payments and/or other personal information, such as social security numbers, or their water will be turned off.
REMINDER: SCV Water does not send out text messages or phone calls to request payments. Nor do we request you pay you bill through transferring money out of your bank account, using gift cards or money transfers. Many times, scammers “spoof” our phone number and create fake email addresses that look like they are from our Agency. Only use one of SCV Water’s official payment methods when paying your water bill: www.yourscvwater.com/customer-care
NO DISCONNECTIONS AT THIS TIME: We are not disconnecting water for non-payment at this time.
REPORT: Have you received a fraudulent call or text? Help keep our community safe and report it to our customer care pros at (661) 294-0828.